Elluminate Blog @ USF

For those of you interested in learning about the new features in Elluminate v8 or brushing up on your knowledge of Elluminate and the use of such software to conduct live online sessions, please do register to attend the following workshop on Friday, January 18 between 1PM and 4PM in SVC1072. Also, please send this [...]

We have noticed that some students are sending us issues that relate to session links not being properly accessed due to broken links being transferred to the browser after clicking on the link in an email or Blackboard announcement/item.

The session/meeting links are usually very long and so they can sometimes break up into two [...]

Elluminate uses Java to operate on your computer and you might have noticed this when Java Web Start loads when accessing an Elluminate session. Sometimes the Java software can get upgraded on its own depending on the preferences set on your computer when you first installed Java. If you have recently upgraded to Java 1.6 [...]

This is a common user and moderator error. Some users might get an error called the VelocityServlet error when they try to launch an Elluminate session using Internet Explorer.

If you receive an error starting with “VelocityServlet: Error processing the template java.lang.NullPointerException at …” (the full error text is below), the recommended solution from Elluminate [...]

This is a moderator-only issue. We recently noticed that one of our moderators’ sessions disappeared from within the session schedule even after we created them and sent the links to the moderator. We were not able to duplicate the error and so would suggest that you periodically log in to our Ellluminate server and check [...]